install hp print and scan doctor windows 10

This happened once before, a couple of years ago. The unit must be connected correctly to the PC since it prints without issues.īeing out of ideas, I’m hoping someone here can direct me about what to do or provide a link that will tell me what else I can try to get this thing working. I uninstalled and re-installed the total installation from the HP site … all to no avail. I’ve searched via these error messages, looked at printer help on HP and Microsoft, tried various other places too numerous to mention, turned both PC and printer off and on, talked nicely to it and promised it new ink.

Control panel: No scan option refer to device manual to troubleshoot.

Windows Fax and Scan: no scanner detected.

Solution Center: cannot run because your device installation is not complete.

Now, it prints, but won’t scan either via the HP Solution Center, Windows Fax and Scan or from its control panel. Up until a while ago, it printed and scanned fine.

I have a 2009 HP 6500 Wireless All-in-One printer, connected to a Windows 7, SP1 desktop and laptop via a Home network. Follow the instructions to fix it.I’m not sure if you can help with a wireless printer issue, but I’ve exhausted everything I can do without success so hope you can! An X indicates the printer has a problem.An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.

An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.

Install hp print and scan doctor windows 10